Newspaper job cuts surged 30% in 2011

The number of jobs eliminated in the newspaper industry rose by nearly 30% in 2011 from the prior year, according to the blog that has been tracking the human toll on the industry for the last five years. Meanwhile, a separate analysis confirms what most of us already suspected: The proportion of cutbacks was higher in newsrooms than it was for the industry as a whole – twice as high by the

Digital giants closing in on local media

Next year will be the year that the big technology companies go after local publishing and broadcasting businesses more fiercely than ever before. Most local media companies have no idea what’s about to hit them – much less a plan to respond. Google already has feet on the street from Portland to New York City to sell search advertising and directory listings to small and medium business (SMBs).

From the Dutch Sinterklaas to Christmas

Yet again, I find myself apologising for my blog absence. Time is once more not on my side..... Between school runs, a baby with reflux and a toddler in the house I barely have time to blow my own nose, let alone write a blog post.

However, a quick update and hopefully the start of more frequent posts again....

The last few weeks have been centred around Sinterklaas, the Dutch celebration of the birthday of Saint Nicholas. As a Brit, this celebration has taken some years to get used to but I think having children has finally integrated me. I no longer find it acceptable to use left over  Sinterklaas wrapping paper for Christmas, nor bother to ask about the whole black slave issue.... It is what it is.

My house has been full of drawings of Zwarte Pieten going down chimneys, boats made of egg boxes, pepernoten and paper shoes for weeks. My 19 month old has embraced the festivities in a way we could not have imagined. He has wandered around with permanent head attire alternating between a Zwarte Piet hat and the mitre of Sinterklaas. He points enthusiastically to the CD player with calls of "dah, dah, dah", meaning "Put the Sinterklaas CD on again please mama." (It has been played so much my husband and I have talked about a ritual burning.) My son then hums his way around the room whilst playing, stopping only to run to the shoe cupboard to get his shoe out every time the word "shoe" is mentioned in a Sinterklaas song. And believe me, that's a lot. For those not in the know, children leave their shoes out with a treat for Sinterklaas and his horse (traditionally by the chimney but let's face it most houses don't have chimneys now so our kids leave their shoes in front of the booze cupboard....) and Sinterklaas makes sure there is a present put there in return. My 19 month old has cottoned on to this very quickly indeed.

Yesterday we celebrated "pakjesavond" and to avoid that it became one big unwrapping frenzy we decided to use a die, especially created for the occasion by my husband - instead of dots there were small mitres. Throwing a six meant you could open a present. A few rounds of this with a 4 year old made us change the rules: throw a 2, 3, 4, 5 or 6 and you open a present. Throw a 1 and you throw again........... It cut down a whole lot on the tantrums for sure.

So now, Sinterklaas is over. The school classrooms have been emptied of boats, white horses and Black Petes. Our house has been cleared of the drawings, shoes and boats (but not quite of pepernoten which I think we'll still be eating for my birthday in March...) and Sinterklaas and his helpers are heading back to Spain. The path is cleared for the following festivity - Christmas.

The Christmas tree has been bought. Once my son is home from school the decorating will begin and I am happy to say that the British member of this household is back in her element with a celebration she knows all about.......

Making Facebook work for publishers

Last month, we discussed the generous contribution publishers have been making to the dramatic growth of Facebook, a wondrously addictive medium that seems to be commanding ever-greater amounts of time from an ever-larger number of consumers.Today, we’re going to talk about how newspapers can get Facebook to work as effectively for them as most papers have been working for Facebook.With roughly

Newspaper ad sales head to new low: $24B

Newspaper advertising sales this year will come in at less than half the record $49.4 billion achieved as recently in 2005, according to an analysis of the year-to-date performance of the industry.With industry revenues declining in each of the first three quarters of this year, publishers are unlikely to surpass a collective $24 billion in revenues for 2010. Here’s the math:After slipping by 9.5

Romenesko didn't do anything wrong

Twelve years ago, the Poynter Institute hired Jim Romenesko to aggregate interesting and important stories about the world of journalism. Yesterday, he was pressured into premature retirement for leaving out a few quotation marks while doing it.What the hell was Poynter thinking? The priggish and self-righteous individuals who hustled Romenesko out the door for this flimsy technical infraction

Publishers need to focus on Facebook

Facebook is perhaps the most disruptive of the many powerful forces to rock the traditional media since the Internet burst into the common consciousness in the mid-1990s.So, stop thinking about Facebook as one of the many projects on your endlessly expanding digital to-do list and start focusing single-mindedly on ways you can turn this captivating new medium to your advantage. The addictive

A Baby Boy!

I have let people know on Facebook and Twitter about the safe arrival of our latest addition - but until now have not found the time to provide a proper blog update - and after a prod in the week - here it is.

My third son made his appearance at 9.09am on Friday 7th October weighing a kilo less than both his brothers at 3520 grams but making up for it in his length of 52cm.

The weeks since have been quite 'pittig' (as the Dutch say) with a re-admittance to hospital for me (nothing like being taken away in an ambulance to get the street's attention and freak your children out) and reflux diagnosed for the little one. Sleepless nights are certainly no stranger to me and his dad.....and I can honestly say I have gained a good understanding of the ins and outs of the Dutch medical system for later blog posts.......

However, things are getting back on track for us all.

Thanks for all the congratulations and well wishes over the last few weeks.

Paid news potential limited on tablets: study

The potential for selling news through applications on iPads and other tablets appears to be “limited,” according to a study released today.Although consuming news on a tablet is one of the most popular activities discovered in a survey of 1,200 tablet users, only 14% of them had subscribed to a paid news app, according to a study by the Pew Research Center’s Project for Excellence in Journalism

Can investors get News Corp. under control?

At long last, some of the public shareholders of News Corp. this week will try to put some discipline into the management of the scandal-ridden company that Rupert Murdoch built. Regardless of what the investors achieve – if they get anywhere at all – a lot of damage already has been done by the slipshod way Murdoch runs his sprawling media empire. The California Public Employees Retirement

Engagement: The new digital metric

Everyone knows you have to measure things correctly to manage a business well. But the converse of this axiom is that you can get into a lot of trouble if you measure the wrong things. Unfortunately, this has happened in the newspaper industry with respect to the digital media. Now, it has got to stop. In a misguided effort to apply the historically successful print business model to the

How newspapers are losing next-gen readers

A new study shows the dramatic degree to which consumers under the age of 40 have repudiated newspapers.The must-read report, which was released Monday by the Pew Research Center’s Project for Excellence in Journalism, found an alarming disconnect between younger and older consumers in the value they put on newspapers as sources of information about their communities. Pew split the 2,251

Bikes, Kids and the Dutch

A Bike Child Carrier or Fietskar in Dutch
Photo: Tom Pickering

A recent article confirmed that it's actually safer to ferry your children around in a bakfiets (a carrier fixed to the front of the bike) than a child seat fixed to either the front or back of your bike. The reason for this is simple - if you are involved in an accident with a car whilst on your bike more often than not your head tends to meet the windscreen. In a bakfiets this won't happen. The other reason cited for it being safer than a child seat is because drivers notice a bakfiets more than child seats. It all makes sense to me when you think about it logically - with a bakfiets the centre of gravity is lower and it is therefore more stable.

With the imminent birth of our third baby I have thought about a fietskar (a child carrier in the form of a trailer that fits to the back of a bike) as getting about would be a lot easier by bike as the kids get a little bigger. It is safer than two children in seats on the front and back of my bike - particularly given my amateurish, shaky cycling skills. The downside of bike trailers or bakfiets is that they are not cheap!

For a bakfiets you can expect to part with more than a thousand of your hard earned euro - but it is a replacement for a car for many. A bike child seat will set you back anything from 50 to 100 euro depending on the model and the price for a trailer for your bike starts around 170 euro (but remember you need to buy accessories to attach your children safely in the trailer....) and rises easily to near 1000 euro.......

Do you cycle around with your children on your bike? Do you use child seats, a trailer of a bakfiets? Which form do you feel is safer? Did you transport your kids by bike before you moved to the Netherlands? I would love to hear your views!

A Little Update

Some of you may have noticed there has been a bit of a blogging gap since the end of August - and all I can say is that I did warn you...... It's been a mad few weeks making the last preparations for our impending arrival and the blog has fallen by the wayside in the rush to get ourselves ready.

Back in July we had the builders in to split up our top floor in to two rooms. This was after a prospective house move came to nothing and we decided to stay put for the foreseeable future. It was a dusty but fast moving week. We then had someone in to install new radiators in the new rooms... and then we could start decorating. Looking after two children, being 36 weeks pregnant and up a ladder painting a ceiling and washing baby clothes and buying baby essentials certainly added up to a heavy, tiring few weeks. Blogging on top of it all never entered my head.

But there is light at the end of the tunnel.... or in other words the due date is looming and we are ready! The baby's room is all set for our new arrival and my youngest has a new room of his own too (albeit with furniture delivered by Babypark.nl that looks like it fell off the lorry on the way here or was used as a show model, but that is an ongoing battle with them and another useless Dutch customer service story for a rainy day).

So there you have it - the last few weeks in the Van Mulligen household and the reason for the lack of blog postings....... I am now officially two weeks in to maternity leave so work wise life has pretty much ground to a halt - but watch this space! My study has been rehoused and is back up and running so I may just be back to chip in every now and then.

Time for a sales tune-up

Though newspaper ad sales have been sliding steadily for 5½ years, many publishers have yet to take a deep look at the four components necessary for a healthy and forward-looking revenue program. They are Products, Process, People and Pride. If your sales are not where you want them to be, this is what it will take to fix them: ProductsOnly $3.50 of every $10 spent by local businesses on

Abramson faces toughest test of any NYT boss

Jill Abramson will have a tougher job than any of her predecessors when she becomes executive editor today of the New York Times, because she is being thrust into completely uncharted territory where she will have to choose between two irreconcilable paths.She either will have to cannibalize the flagship print product to build the strongest possible digital franchise for the Times – OR – she will

Crossing into Belgium

Photo: Jenny Rollo

It feels like I have been picking on Belgium a bit recently though looking back over recent blog posts I think it is more a feeling of guilt than reality. But, there is a fair bit to pick on...... A recent road trip to England was a vivid reminder for me why I really dread the minute we cross the border in the car from the Netherlands into Belgium. Here's why:

1. The road deteriorates rapidly. It suddenly feels like you are off-roading, yet remarkably stay on what is actually labelled a motorway.


2. There are car parts littering the road, a reminder of the danger that lurks around every bend when you are in Belguim. If a blown out tyre doesn't get you, a crazy Belgian driver just might.


3. You suddenly acquire a trailer. Belgians drive even more closely together than the Dutch. Need I say more?


4. My blood pressure rises. It shoots up just by seeing the Belgium sign at the border.

Oh, I know there are worse (i.e. more life threatening) places in the world to drive a car but I don't go there on a regular basis. Maybe I don't get out enough but being in a car in Belgium is the most dangerous activity I undertake every couple of months. It's terrifying.

Pregnant and Have Your Own Business in the Netherlands?

Photo: Roberta Hayes-Holmes

Then you may well be entitled to maternity pay. Yes, hard to believe but if your earnings are sufficient you may well be entitled to paid maternity leave in the weeks leading up to and following the birth of your baby. Even without an employer.

This has been in force since 2008, and is designed to allow women with their own business time to rest before the birth, and time to concentrate on their recovery and baby after the birth. You are entitled in principle if you:

• have your own business (with or without personnel)


• freelance for a living or practice a profession independently (e.g. as a nanny, doctor or household help)


• you are the partner of a zzp'er

Don't get too excited - you're not about to retire on tax payers money and revel in a life of luxury with your new born. Think more along the lines of minimum wage but it is better than a kick in the teeth at a time when your mind probably won't be on your business. Here are some useful terms:

zzp'er - zelfstandig zonder personnel (sole trader in other words)

ZEZ - de Zelfstandig en Zwanger-regeling

UVW - Uitvoeringsinstituut Werknemers Verzekeringen (in other words the Dutch Labour Office)

You are entitled to the maximum benefit if you worked at least 1,225 hours in the previous tax year. The benefit lasts for 16 weeks and is made up of two parts - a zwangerschapsuitkering which kicks in either 4 or 6 weeks before your due date (depending on your choice) and the bevallingsuitkering which begins the day after the birth and lasts a minimum of ten weeks (depending on whether your maternity leave started 4 or 6 weeks before the due date). the amount you receive is based on your earnings in the year before your leave, but will never exceed 110% of the minimum wage.

You apply to the UVW at least two weeks before you want your maternity leave to start. You can find the paperwork here to fill out.

Expat Travels: Look After Your Cards

Photo: Steve Roberts

As an expat you tend to travel a little more than the average person - whether it be to explore your new host  country, take trips back home, for business, or to get to know the countries surrounding your new home.

This also means you there's extra danger when it comes to keeping your credit and debit cards safe. Skimming is widespread, and you often don't know you have been a victim until you're back from your travels and see a rather strange (and usually large) withdrawal from your bank account that you know you haven't made. Alternatively, you get a call from your bank about your spending behaviour... either way it's not an enviable situation to be in.

Of course, it can also happen without leaving the country. There are huge instances of skimming at supermarkets, petrol stations and garden centres in the Netherlands so recognising the signs that an ATM has been tampered with, or noticing unwanted attention whilst using your PIN or withdrawing money are handy habits to develop.

Europol (courtesy of my husband) has issued general guidelines and precautions to help you keep your credit and debit cards safe. Visit "Be Smart With Your Card" for all the information you need.

Expat Holidays: Home or Away?

Summer sun in paradise or family feuding back home?
Photo: Coffy (Motion design)

This week has seen many schools in Zuid-Holland return, but for others around the world the summer vacation is in full swing. Expats and vacations is an interesting topic. Where do expats go on holiday?

Many people living abroad choose to go back to their birth or 'home' country for a 'vacation' because that's when they have the time off work to go visit friends and family. But is this really a vacation?

If you go back 'home' for your summer break do you come back feeling refreshed, recharged and ready for your return to normal life? Or does it feel like you had no break at all?

Some of you have already let your views be known on Twitter:

"Hell no! We love our family/friends but it's hard work, stressful (all the family feuds) and utterly exhausting!!!


"That's the only holiday I got! :-)"

Vote in the poll on the right hand side and share know your comments on the subject. I would love to hear your thoughts and how you spend your summer break.

Newspapers need a jolt of Silicon Valley DNA

I started my career as a newspaperman, became a Silicon Valley CEO and work today as a consultant helping media companies understand technology and helping technology companies understand the media. Here’s what I have learned:

The talented people in these seemingly disparate industries are remarkably alike but the cultures of the businesses are completely different. And here is why this matters

How harsh should an obit be?

It’s ordinarily an honor to merit an obituary in the New York Times, but it didn’t work out that way for Sherman White, who was treated rather roughly in his sendoff for a 60-year-old mistake.

The obit for the former college basketball star pubished on Friday underscores the need for sensitivity and balance when journalists try to squeeze a lifetime into a few hundred words – especially when

UFOs and Chips - Kids Meals in the Netherlands

Well, when I label this post 'kids meals'... I do it a little tongue in cheek to be honest. I'm not really sure if you can call what is on offer here for children in restaurants and takeaways a child's meal. Why on earth are all meals here aimed at children fried? Every kid's meal is some unidentified fried object (UFO) served with chips, which if I am not mistaken means that the entire plate has seen the inside of a deep fat fryer.

It's usually a frikandel, a burger or a pancake covered in more sugar and sweets than I would eat in a year. What is that about?

Health consciousness plays no part in the assembling of children's menus here. Many places in the UK do at least make some kind of effort to produce something that is at least half way healthy for a child to eat, such as a plate of pasta and vegetables.

Why? Why is Dutch catering for children so unhealthy? Anybody? Is it a culture thing? A lack of imagination? Is there an exception to this somewhere? Has somebody found a kid's meal worthy of their kid's stomach?

Being British Right Now

It will be hard to find a British blogger at the moment who isn't reflecting on this week's events in England (Britain is cited everywhere but lets be honest I saw no mention of Scots or Welshmen taking to thieving their local trainers or electronics shop).

The Dutch and expat press is as full of news about the riots as the British national press is, and there is lots of contemplation of what it is to be British, whether expats feel proud to be British and how watching the looting, violence and arson across the country on TV makes those of us abroad feel.

An interesting piece by Annabel Kantaria in the Telegraph expat section asks "Are you proud to be British?" and explains the image her British children (who live in Dubai) just got of England during their visit this week. One reader commented that the concept of being proud to be British is outdated and belongs in the 1940s. I have to agree. I'm happy to be British, but proud?

I have read a number of blog pieces by British writers that relay that this kind of 'British' behaviour is a reason to be happy with the choice to move away from their homeland. The Dutch press asked whether such looting and violence could ever be seen on the streets of the Netherlands. A resounding no came back for a number of reasons, the primary being that the extremes within British society are not present in Dutch society. There's a predominant 'average' Dutch layer so the extremes of rich and poor are not daily evident like they are in Britain. It's a point my husband has been making since I met him over a decade ago - extremes in Britain are evident wherever you look.It's something I notice when I go back now but something not apparent to me when I lived there.

On a personal note the images played out through the British and Dutch media have been harrowing and shocking. The conversations that have followed in the press are equally worrying - many different theories about the whys and what nows. Disenchanted youths. Government policies. Youth schemes scrapped. The rich getting richer and the poor getting poorer. Unemployment. University fees. Ethnic minorities. Lazy teenagers. A feeling of entitlement. A lack of responsibility. Feeling displaced in society. Criminal opportunistic gangs. Lack of discipline in the home and in schools. Bad parenting. Teenage parents.

Whatever the reason, whatever the excuse, the violence on English streets in the last few days leaves most British people angry, upset and incredulous - whether you still live in Britain or not.

What is clear is that international press coverage of youths rioting on the streets of London, Manchester, Liverpool and Brimingham (amongst others) have allowed Brits across the world to feel what it is to be British right now. And it's not a good feeling.

The Dutch Obsession with Caravanning

Every summer millions of Dutch people prepare for their summer holiday. The signs are easy to spot: the Dutch streets fill up with caravans that have been rescued from their winter hibernation. They remain parked for at least a couple of days (or in the case of our neighbours at least a week) whilst they are spruced up and filled with essential supplies (think along the lines of hagelslag and cheese). Then the caravans disappear and Dutch towns turn in to ghosts of their former selves. The exodus abroad has begun.

Photo: Dora Pete

If you happen to be driving on the European motorways over the summer you will quickly understand the scale of the Dutch obsession with caravans. Almost all the caravans you see in Belgium, Germany, France and Spain have Dutch licence plates.

As a Brit, I associate caravans with older couples, driving at 30 miles per hour along the country roads of the Lake District in the North of England. If you want to see a hilarious take on caravanning in the UK, watch this Top Gear clip where the boys were challenged to take a trip in a caravan..... Notice the age range of fellow campers on the caravan site!



However, this is not how caravanning is for the Dutch - all age ranges, walks of life and family compositions head off on their summer holidays in a caravan armed with tents, surf boards and bikes. I discovered that they are renowned across Europe for their caravanning!

Have you joined up for this Dutch trend and got yourself a caravan? Is caravanning popular in your home country?

And last, but absolutely not least: if you have Dutch family or friends who are caravanning fanatics, here's a birthday or Christmas present tip...

A subscription to "Caravannen"- a magazine about new trends, gadgets and accessories for caravans! 

The Hague Writers Circle

Photo: Julien Tromeur

For writers out there in The Hague area I wanted to draw your attention to a writer's circle that meets monthly in the centre of The Hague to provide each other with support with their writing endeavours. I'll hand over to Dominy to do the talking......


"The Hague Writers Circle is a critique group which maintains a positive, supportive atmosphere where each individual writer feels ‘safe’ to present their work to the group. We insist that comments are positive and constructive, though only giving niceties is not enough. We want to know what you think and why.


We meet regularly; currently on the second Monday of the month at Dudok, Hofweg 1 in the centre of The Hague from 19:30 to about 21:30. We have a deadline for submitting work that individuals would like ‘critiqued’ (one week before the meeting), and expect that people who come to each meeting have read each piece and are prepared to make comments, preferably in writing. A facilitator leads each meeting, keeps time, raises any outstanding issues etc.


The writers in our group have various interests and backgrounds, but all have a passion for writing. Some are busy with projects; others are just exploring their talents. We welcome all kinds of writers, including fiction, non-fiction and creative non-fiction writers, and we keep abreast of workshops and activities given by other groups in the Netherlands.


The group can be found at http://groups.yahoo.com/group/TheHagueWritersCircle/ and membership is
free but moderated.


If you want to ask for more details or arrange to come along and have a 'taster', by all means send me an e-mail: dominy97@yahoo.com"

A Dutch House Move Made Cheaper - Is it Working?

Photo: Chris Holder

For those of you currently searching for your dream home in the Netherlands the recent reduction in home transfer tax from 6% to 2% should be a welcome boost to a despondent house market. It's a buyer's market for sure and it just got more attractive to take a step on the property ladder.... as long as you can get rid of your current property of course. However, experts relay that the real benefit of this government move won't be felt until the final quarter of 2011 so house sellers will need to exercise yet more patience.

Estate agents say that viewings have gone up 25% since the government made the announcement. From personal experience we have seen no effect whatsoever of the promise of a lower property transfer tax (which can save thousands of euro on a house purchase). We have had no extra viewers at all. Mind you, it would seem that the entire Dutch population is on vacation somewhere or other because it is quiet all round so maybe once the school holidays are over normal business will be resumed..........

I know there's at least one of you out there trying to sell a property... anyone noticed a boost in house viewings and negotiations as a result of the reduced property transfer tax? Are you persuaded to buy a property because of the money you save by the lower tax rate?

A Chinese Takeaway - It's All About Adapting

Photo: Chris Anderson

Whilst I was in England recently we spent a day at Legoland in Windsor and by the time dinner time rolled along everyone wanted something quick and easy at the end of a long, tiring but fun day. A Chinese takeaway was in order. We ordered a set meal for the four of us and prepared ourselves to dig in and get chomping.

It turned out to be a thought provoking meal for me. I found the meal pretty bland in all honesty. There were no real recognisable spices to liven the meal up, nothing to set one dish apart from the other - except the fluorescent orange sauce that is common to all Chinese takeaway meals, no matter which country you order in.

Nearly eleven years ago when my Dutch husband (to be at that point - HTB from here on in) suggested getting a takeaway it was an eye opening experience. My first Chinese takeaway in the Netherlands. He showed me the menu and I looked blankly. Not only was my Dutch minimal at the time, but the words I did know didn't tally with anything on the menu except for kip and ui intermittently scattered under strange words which were apparently the meal titles.

Chinese restaurants adapt their food for the country they are in. That much I learnt very quickly. And of course, Chinese restaurants here in the Netherlands tend to offer a little more than just 'Chinese"; Indonesian, Cantonese and Thais or even Surinam specialities are common on a menu.

This is how the conversation to settle on some dinner went all those years ago:

Me: "Er.. are pork balls on the menu?"
HTB: Blank look
Me: "You know, pork in crispy stuff with sweet and sour sauce?"
HTB: "No."
Me: "Crispy duck with pancakes and plum sauce then?"
HTB: "Duck yes, with pancakes no."
Me: "Erm... anything that I might remotely recognise?"
HTB: "Nasi? Bami pangang?"
Me: Silence and a distant look whilst I contemplated the extent of my homesickness.....
Me: "Just order something...," I mumbled.

Nearly eleven years later, sitting in my dad's house in England I wondered how it was that the Chinese I was used to in England over a decade ago had tasted better to me than that first Chinese meal I had in the Netherlands. And how now, as I sat looking at Chilli Beef which had not been within ten miles of a chilli pepper, the Chinese food in the Netherlands was somehow now far tastier than the British Chinese offerings. More spices. More flavour.

A journey of adaptation. Getting used to something else. Something new becoming the norm. A simple Chinese meal made me realise just how far my expat journey has brought me.

A Service Station, But Not As You Know It

As I mentioned in my last post I just popped over to England for a week and during the journey through the Netherlands, Belgium and France ideas for blog posts came flooding in (writing them down whilst travelling on Belgian roads was a challenge in itself - but more about that in another post). One thing that came to mind was service stations.

Stopping off to fill up and stretch your legs - service stations
(c) The Writing Well

Coming from the UK, I grew up with long road trips broken by toilet breaks and lunches or suppers in service stations. The quality of the facilities was reasonable and there was always a fair bit to occupy a curious child during a stop off. The most exciting type of service station was one on the other side of the motorway - we needed to walk across an enclosed bridge stretching across the motorway. Trust me, as a child it was exciting...... really, how often do you walk over a motorway?

Nowadays, motorway services in the UK are more and more commercial and seem to resemble mini shopping centres, contain an array of eating options from the big fast food chains and beverage choices from the major coffee house companies as well as a petrol station to fill up at. They also contain arcade amusements, WIFI areas, picnic areas and some even have a hotel to rest your weary head in. Oh, and there always seems to be a man trying to sell you breakdown cover or a credit card.

In the Netherlands a service station seems to comprise a petrol station selling sandwiches and coffee, a toilet you have to pay for and in essence a car park that is a cross between a lorry park and a giant dustbin. This pretty much sums up service stations in Belgium too, though in my experience the toilet facilities in Belgium are generally not great (and maybe explains why you see so many Belgians using the car park as a public toilet) and many places also have a baffling voucher/turnstile system for the toilet. In essence you pay 50 cents and you get a voucher. With this voucher you gain entry to the toilet facilities and then use the voucher in the shop as credit towards a purchase. So if you were going to buy something anyway, you essentially wee for free.

And that brings me to France. There are two types of service areas in France - one fit for humans, the other less so. The "toilet block in the middle of nowhere" aires de repos areas are common and easy to find along the motorway. You can usually smell the toilets before you leave your car and my best tip is to watch the faces of others leaving the toilet block before you venture in. You need to supply your own toilet paper (the French know this but us tourists are often caught out) and a torch certainly comes in handy. There is generally nothing else there, except for maybe a child's play area and a bit of grass or a bench to picnic on. The second type are service areas (aires de service) as are common elsewhere in Europe with fit -for-use toilets, a petrol station, eating facilities and a shop.

Bon voyage!

What are service stations like in your home country? What are your experiences like of stop offs during road trips from the Netherlands?

Raising the Speed Limit: Dutch Motorways

Dutch Motorways - Speed Limit Changes
(c) The Writing Well

We've just come back from another trip to the UK. To get across the channel we used the Channel Tunnel and to get to the Chunnel we hurtled down many a motorway - in three different countries. In the Netherlands, driving along the A17 we noticed plastic covered speed signs that indicated a speed limit of 130. By the time we used the same road a week later on our return journey the plastic was off and the raised speed limit was in force.

It is part of a trial by the Rijksoverheid on a third of Dutch motorways. The aim is to shorten journeys and air quality, traffic noise and traffic safety will all  be monitored.

Here's what I observed from the passenger seat during the late afternoon traffic last Tuesday:
My husband, the driver, had to brake sharply a lot. Why? Because the A17 is two lanes. Whilst everyone in the left lane was driving the new speed limit of around 130, the cars in the right lane were not. So when they pulled out to overtake slow moving lorries and holiday goers with caravans the traffic suddenly had to decrease speed sharply. Safer? I think not. Quicker? Nope.

It seems a strange stretch of road to increase speed on given that there are only two lanes and the outer lane is constantly used to overtake slow moving traffic before pulling back in to the right lane. This is the only experience I have yet to have with the increased speed limit but so far the safety aspects don't measure up. I guess time will tell!

What about other roads where the speed limit is being trialled higher? Anyone got any experience?

Expat Forums: Think of Something New

Heard it all before?
Photo: Jean-Pierre Knapen

Have you ever read through an expat forum and thought,
    "I've read all this before! Stop whinging!"

You know the forums I mean: nothing but expats moaning about the locals, the culture, the difficulty in getting a pot of Marmite or their favourite pop drink. I have to admit that I gave up on general expat forums some years back when I realised how exasperating some expats can be - the ones using forums to let off steam rather than contribute helpfully to a discussion.

There are of course lots of forums and sites you can visit that are full of fabulous, helpful information where you can have a pleasant interchange with other people in the same boat.

Anyway, I read something on Twitter that perfectly summed up my feelings about some expat forums and I wanted to share it with you - it made me snigger!!

On the British Expats forum, an expat in New Zealand (going by the name of Dustybin) posted a discussion entitled "Think of Something New". It starts off like this:

"I've been on (on indeed not on) here for a couple of years now and as with all forums the same old things are brought up over and over again. (If you are ever bored find a vw van forum and start a thread about the nice bull bars on the front of your van and see what happens  )


A few examples that spring to mind on expats are:
1. NZ is pants
2. NZ is not pants


These first 2 are normally replied to with either:
1. You are a miserable sod therefore i shall point this glaringly obvious fact out to you.
2. You are far too happy and I am a miserable sod therefore I shall p*iss on your bonfire.


That covers the popular two.
The other themes that seem to circulate weekly are:


1.I have stuff already, will that stuff fit/work/explode in my face/make me the talk of the town and cause the local ladies to want to have my babies, when i get to NZ.
2. I dont have stuff, is there anything in NZ that might possibly be useful or will have to make my household appliances out of bits of twig, moss and spit.
3. I have heard that there are people who may be foreign living in NZ and i may have to interact with them. Is there a way I can avoid this, obviously i want to fit in, but only with people who are the same as me in every way. In fact can i be cloned to save me the trouble of starting conversations with smelly people."

Sounding familiar? Dusty Bin then challenges readers to try a different approach....... If you want to read more go to the British Expats forum page.

Expat Friends - What Are they Worth?

Friends
Photo: Sanja Gjenero

When you are an expat your social circle is probably quite varied. How long you are living abroad, the circumstances that brought you to a new country and where you are living all contribute to the make-up of your friends abroad.

For my newsletter in June I wrote about the friends you make as an expat and how they compare to the friends you already have back 'home'. Here's an extract:

A recent expat survey conducted by the HSBC concluded that expat life in the Netherlands is not easy. The results claimed that it’s hard to learn the language, make friends and integrate into the local culture and community.


I ran a blog post on it back in May and the comments came pouring in from expats in the Netherlands, as well as Dutch readers.


It seems that many of the readers wholeheartedly agree with the survey conclusions. Making friends with the locals seems to be a real stumbling block and most people find themselves friends with expats, despite the effort they perceive they put in with the local people.


It’s an interesting topic – friendships when you’re an expat. Are they different to the friendships you form if you stay in your home country? Are the friends you make whilst you are abroad as close as the ones you have back “home”? Are they as long lasting? It got me thinking……

You can read the full post here and if you want future editions of the monthly newsletter Expats@Home delivered straight to your inbox you can sign up on the home page of www.thewritingwell.eu.

The Making and Breaking of a House Sale in the Netherlands: Our Two Weeks of Hell

We have just been through two weeks of hell with potential buyers for our house. The only thing that has kept our sanity in tact is the fact that we have a great estate agent selling our house who is also acting as our "buying" estate agent or aankoopmakelaar as it is called in Dutch.

The concept of having an estate agent that concentrates on selling your house and one that focuses on helping you buy a house is something that was alien to me when I moved to the Netherlands. For the first two houses we bought we only used an agent to sell our house, and we did all the buying 'stuff' ourselves. We learned our lesson..... (for pros and cons of hiring an aankoopmakelaar visit EigenHuis.nl - in Dutch)

With our next planned move we decided to use an aankoopmakelaar and it turned out to be a great move - he had secured us our next house within a few hours (yes, hours!) and we couldn't have been happier. That's what a GOOD aankoopmakelaar brings to the process.

Frustrating? You Could Say That!
Photo: Pop Catalin

Unfortunately, not all aankoopmakelaars are of the same calibre and the one representing our potential buyers managed single-handedly to destroy the chain for all buyers and sellers involved. After two weeks of messing around we threw in the towel and declared negotiations over - with such an agent and a process a house sale was just not worth the stress and aggravation.

The aankoopmakelaar had obviously promised the potential buyers he would get them a certain price at the beginning of the process and tried everything he could to keep that promise - deadlines were not communicated to his clients, he failed to relay price negotiation movements to his clients and lies and dirty games were in abundance. He told our estate agent one thing and his clients something completely different. In fact, he personified the reason why estate agents have earned themselves a bad reputation - at least in the UK anyway!!

Our estate agent was not amused to say the least and it was reassuring to us that our 'buyers' estate agent had horrified our own estate agent with his unusual and deplorable behaviour. To hear an estate agent say "I'm glad that's all over," and "I'm glad that didn't go through," when it doesn't end in a sale is truly a marvel...... He'll be taking the issue further but we're just glad we're out of the process.

We have certainly learnt a lot about the world of estate agents from the last few weeks. Our estate agent explained there is a code of conduct between estate agents, especially in a geographical area, and lying and deception is just not done. Yes, estate agents play games but they don't tell lies and manipulate the process and parties involved. For such behaviour, they lose their NVM status.... if they were good enough to have it in the first place of course...... In a housing market that has already been sickened by the economic crisis such estate agents do nothing to help.

The housing market is a tough one out there for sellers at the moment - BUT this does show that a bad choice of aankoopmakelaar can mean the process ends in disaster for the buyers too (ours wanted to move end of August this year so they have a fun few months ahead trying to make that happen).

Here's a couple of tips if you are looking to buy a house in the Netherlands:

• An aankoopmakelaar can be worth their fees and more if they are good - ask around for a recommendation. 
• Make sure that the estate agent you choose belongs to the NVM (Nederlandse Vereniging voor Makelaars) or the VBO. This means they must adhere to certain standards. Yes, you guessed it, our 'interested party' chose one who is a member of neither organisation and standards were low to say the least......
• Make sure the aankoopmakelaar knows the local market you are trying to buy a house in. The one representing our 'buyers' did not and made demands that were instantly thrown out. It didn't make him look very competent or the buyers very credible.
• Make sure you don't insult the sellers and get them off side with a ridiculously low opening offer. It doesn't bode well for the negotiation process. Nothing like pissing off the owners of the house you want to call home......
• If a deadline is set for discussion, keep to it. Unless the sellers are desperate to move patience and trust in you as a potential buyer will quickly be lost.
• It's important that you trust your estate agent and that it clicks between you. Are you getting the full story from your aankoopmakelaar?

And of course if you are looking to buy or sell a house in the Zoetermeer and wider area I can recommend a good estate agent - just send me an email and ask!

Who has more tips? Anyone had a good/bad experience buying or selling a house here?

Dutch Happiness and Part-Time Working: Is It Linked?

Most Dutch Women choose to work
part-time
Photo: Kurhan

According to the CBS, nearly 75% of Dutch women in the work place work part-time. It's the highest part-time rate in the EU, despite the fact that the Netherlands has the second highest rate of women workers in the EU: 71.5% of Dutch women work.

It's not a new topic. But it remains a fascinating one. The Dutch government began trying to encourage women to take on full time employment with tax incentives in the 1990s. They didn't work. In fact, the tax breaks did exactly the opposite and encouraged women to work even fewer hours.

As a comparison: The New York Times states that 23% of women in the United States work part time. That is a staggering difference. What accounts for this part time working trend?

One theory back in 2009 was that men were holding women back - shorter hours and less pay for women being the result. The UN commissioned a study, only to find that only 4% of women part-time workers actually wanted to work full-time or longer hours. Dutch women are actually happy to work part-time. They don't want additional responsibility in the workplace. They don't want to work longer hours.

So is it that Dutch women are lazy? Would they rather be at home watching Oprah than sitting in the work place? Is a daily visit to the gym more important than an increased income?

No, it's about personal freedom. About being able to make choices about how life is lived. Dutch mothers are not prepared to give up their family time and leave full-time child-rearing to expensive creches or the grandparents. Those without children choose to 'enjoy life' instead of working full-time. The Dutch want a good work-life balance. The Dutch are family oriented and value their leisure time (as anyone living here will validate - sunny evenings and weekends mean that the locals are out in force with their bikes enjoying themselves - not in an office to please the boss).

Women, and their partners, are contented with this Dutch culture of part-time working. And the result? Happy women! In fact, the Dutch generally score high in happiness rankings (in the top ten). Looks like somebody is doing something right somewhere in the Netherlands. Don't you think?

Crikey, That Snail's Got No Clothes On

A Naked Snail Photo: Antonio Garcia

I was pushing my one year old in his pram whilst my four year was jumping over puddles on the pavement next to us on our way back to infant school after lunch. The heavens had opened that morning and the rain had been continuous since I had done the first school run of the day that morning. In front of us was a mother with a four year old girl dressed from head to toe in pink in one hand and her slightly older brother in the other hand. Suddenly the trip stopped before us and the young girl let out a shriek,

"Ew. Wat is dat mama?" she asked, turning to her mother. She pointed at the ground to a slug.

"Dat is een naaktslak," said her mother laughing. The Dutch word for slug, naaktslak, litterally translates to naked snail. Both children were now laughing. The young boy said,

"Yes, he woke up this morning and forgot to put his clothes on." His little sister giggled. As did I. My four year old looked up at me,

"Nee, toch mama?" he asked, questioning the validity of the boy's statement. The mother continued,

"Yes, he must have been very confused when he woke this morning."

It reminded me just how fabulous the Dutch language can be!

A Letter from the Netherlands Blog - Short Interludes

Over the last few weeks the odd week has flown by with no posts at all, or only one when I generally as a rule try to post twice a week. It will happen a lot more over the coming weeks I fear so a little explanation and update is due!

The short story is that things are manic. Mad. Busy. Manic.

The long story goes a little like this: Our house is on the market and so we are house hunting. It takes up more time than I would have imagined - it also creates the feeling of living in limbo so my mind is elsewhere most days. The reason for the desired house move? Baby number three is on the way and due in October this year so we need more room. Aside from needing an extra bedroom, it feels like the right time for change. We've been in this house for nine years now, and it feels time to move on. So things are changing everywhere I look.

So time is an issue, focus is some days a problem and energy is certainly playing a role - I'm doing my best to keep all the balls in the air as they say, but some weeks will slip by and the blog may be a little neglected. Normal service will be resumed as soon as normal life is resumed....... so it may be some time before the short interludes disappear.

Country Hopping from the Netherlands

One of the many things I love about living in the Netherlands is the fact that we can jump in the car and drive to any number of countries - we can be "abroad" without the use of an aeroplane or ferry in no time at all. Given that I am a Brit this is a big thing!

Our latest venture to foreign lands was a two week vacation in Lower Normandy in France. We jumped in the car and off we drove.... well, when I say jumped in the car..

What I actually mean is we spent days accumulating the essentials for a family of four to take with us, had a last minute panicked scramble around at 6 a.m. on the morning of our departure to gather the real essentials such as favourite toys, musical Pooh Bear sleeping aid for my 4 year old, sandwiches, drinks and DVDs......., spent 90 minutes packing the car up, bundled two sleepy, grumpy children in to the car and then hit the road. After ten minutes we stopped to sort the car DVD player out..... an hour later we stopped for a toilet break after hearing "ik moet plassen" fifty times....... you get the picture.



Eight hours after we left our home in Zuid-Holland we arrived tired but relieved at our gite in Longues Sur Mer on the Normandy coast.

The Beach at Longues Sur Mer (c) The Writing Well 2011

Normandy Shop Front (c) The Writing Well 2011

Shell Covered Beach at Port-en-Bessin (c) The Writing Well 2011

View from the Gites in Longues sur Mer (c) Lars van Mulligen

Two weeks later, after a fantastic break, we did the same journey in reverse...... and it was worth every minute in the car.

Have You Had Some Foot Action?

At 2.30pm on a sunny Tuesday my doorbell rang. I paused the telephone conversation I was having to head to my front door. As I opened the door a flash of blue entered my vision. Two police officers stood in front of my house. My heart missed a beat - the first thought being the worst.... then I noted the smile on the  face before me. Bad news isn't brought with a smile, I thought.

A policeman stood before me, in full police jacket and hat, and a policewoman stood a little behind him, giving the impression of loitering in the street. She smiled over his shoulder.

"Goedemiddag mevrouw," he began. And he went on to tell me that they had seen that my kitchen window was open and had rung the doorbell to see if I was in. Baffled I stated the obvious, "Ja, ik ben thuis....." Then he explained.

It's part of a national campaign to warn residents about the risks of burglary if you fail to secure your windows and doors before you leave the house.

Had I not been home but had left my kitchen window open I would now be the not so proud owner of a white footprint shaped note saying,

"This footprint could have been made by a burglar."

Last week alone in the Haaglanden region, police (and volunteers) left 900 footprints in houses to warn residents to secure their houses in their absence.

For more information and prevention tips see the Haaglanden police website (in Dutch) or the special folder.

Expats Meet Dutchies..... Dutchies Meet Expats: A Family Picnic 12 June

My blog post about the survey that implies the Netherlands is an expat unfriendly country hit a nerve with many of you - especially when it came to the subject of making local friends.

So on this note.. I thought I would share an event with you which is designed to help you meet local Dutch people and vice versa.

On Sunday 12 June, Expat Buddy is organising an "A Family Picnic Affair" in Westerpark in Amsterdam. It starts at 2pm and finishes at 5pm. Bring the kids, a picnic basket and something to sit on and wile the afternoon away in the company of Dutchies and Expats. There's lots of information in the flyer below - and you can find details on www.xllentguidance.com






































ExpatBuddy's concept is "We are your temporary best friend" for the difficult period just after your relocation, focusing on the social and emotional distress of moving and making sure expats and their families have someone to support them finding their way around - a network, jobs, recruitment, lifestyle, neighborhood etc. In short, ExpatBuddy.nl is an aftercare service provider.

The company also organises HRM Expat knowledge sessions to create awareness about the emotional state of mind of expats and spouses after relocating - something international companies could certainly benefit from if expat surveys are anything to go by.

So put it in your diary - and maybe I'll see you there next Sunday!

Local or Expat Friends?

Following on from a blog post I ran last week which generated numerous interesting comments, the latest A Letter from the Netherlands blog poll asks:

How much effort have you put in to making local (as opposed to expat) friends in your host country?

It was a topic that seemed to hit a nerve so it's one I intend to follow up on in future posts!

You can take part in the poll on the right hand side of the blog's home page.

The Effect of WW2 on The Netherlands: History Helping Expats?

World War II Graves in Normandy, France
Photo: (c) The Writing Well

Heinrich Boere is a former member of the Waffen SS who stood trial in October 2009 in Achen for war crimes and was convicted to life in prison in for his crimes. At the age of 89 he is likely the last Dutch war criminal who will stand trial for crimes committed in World War II against Dutch citizens.

Born to a Dutch father and a German mother, Heinrich was born in Germany but moved to the Netherlands when he was two years old. He volunteered to join the Waffen SS not long after the occupation began.

Between September 1943 and September 1944 he was allegedly part of the Waffen SS death squad (Sonderkommando) responsible for killing around fifty Dutch citizens as reprisal for resistance actions, and in particular Boere was accused of executing three Dutch men: Fritz Bicknese from Breda and Frans Kusters and Teun de Groot from Voorschoten.

Boere escaped from a Limburg prison in 1947 and fled to Germany, claiming German citizenship thanks to his mother’s German heritage. Germany does not hand over wanted criminals to other countries, hence he escaped conviction by the Dutch authorities for many years.

In 2000, the German and Dutch Justice System became once more interested in Boere when he was tracked down and interviewed for a Dutch documentary. He showed no remorse. Years later, he was captured in an interview for the AD saying,

“Orders were orders, otherwise it would have meant my skin. Later it began to bother me. Now I’m sorry.”

In January 2009, it was ruled that Boere was not fit to stand trial due to health reasons. This was overturned later in the same year and he was finally convicted in March 2010.

As a result of the German occupation, the Dutch in their homeland experienced WW2 differently to the British. The war came to the Dutch, and like the French, they lived under German rule in their own land.

Last year I watched Oorlogswinter, a hard hitting Dutch film about the German occupation in the Netherlands. It, and films like it, as well as reading the personal stories of those involved over sixty years ago, provide a real perspective on a major part of Dutch modern history. It’s a harsh, harsh history (see the Rotterdam Blitz or hongerwinter of 1944 as examples)

It’s a history that I wasn’t taught in school (though I did specialise in the French occupation and resistance for my A-level French – the Dutch occupation was mentioned in passing during this study) and a history that goes some way to understanding Dutch attitudes to some things; like why the Netherlands gave up its neutral state after WW2 and was an original member of NATO, the EU and the UN and today hosts the ICTY. It also gives more meaning to the poignant event that takes place each 4th May and the celebrations nationwide on the 5th May.

Learning something about the history, and the influences of historical events, certainly has helped me gain a little more understanding of my adopted home.

Is it something that interests you or do you think it adds no value to integrating into your adopted home?

"Day of the Park" in the Netherlands

Enjoy the Greenery in your Local Park
(c) The Writing Well

Sunday May 29th is "Dag van het Park" - it's a nationwide event to bring attention to the greenery in your town. The ANWB, local councils and volunteers work together to ensure that your local park looks its best and puts on a host of activities suitable for all.

This is the seventh year the event will take place and the theme for 2011 is "Op avontuur" and suggestions for activities include GPS walks, tree climbing, treasure hunts, survival, hut building - all things sure to get young and old interested.

To find out what is going on in your local park, visit the website. 

The Expat Unfriendly Netherlands

Hard to make friends, difficult to learn the local language, fit into the local culture and integrate into the local community. Does this sound like your expat life in the Netherlands?

According to the Expat Explorer Survey carried out for HSBC Bank International the Netherlands placed last out of 25 countries, making it the most expat unfriendly country you could hope for.

Only 36% of expats relocating to the Netherlands find it easy to make friends here and 55% have concerns about the barriers that the local language put up. According to the survey, expats find the Dutch culture hard to fit in to and integrating in to the local community is far from easy here.

The difficulty of making friends in the Netherlands, particularly with the locals, is a common expat forum topic. Learning the language is a common talking point too but for the Netherlands to score so badly on these points did surprise me.

On the other hand, I did feel like shouting  "You see!" to someone who once posted a comment on an article I wrote for the Telegraph. A reader going by the name of "Kingory" commented,

"The Netherlands is about the easiest place in the world to be an expat, the language is really easy if you can hack the pronunciation, English is widely spoken, less than an hour east of London, there are loads of expats there already, and they even have the UK BBC for God's sake!!

Kind of missing the point about trying to integrate I think, but nonetheless you would think that a move to a far flung destination would be tougher than a move to a Western European country.

I would love to hear your thoughts on this. Have you experienced problems getting your social life on track after moving to the Netherlands? Is the culture too much to adapt to? Do the survey results surprise you or confirm your feelings?